Refund policy for

If any order is cancelled payment againt, in that case order will generally be refunded within 10 – 12 working days, but the refund process may take more times depending upon the payment gateway service provider’s clauses. The refund will be initiated through the same payment system-for example, if the customer pays via nagad, the customer will be refunded via nagad. But Niozi retains the right and has the ful right to reconsider refund through another bendable channel to make the refund process more easier or faster for the customer. The customer will not be eligible for any cashback or bonus against his/her principal amount in case of refund.

In case of refunding card payment, the refund will be transfered directly to the customer debit or credit card if customer claims refund to his bank. Card payment can be refunded only to the card holder’s account through bank.

Niozi is not bound to pay any kind of service charge/cost for the refunded amount.